10xbet Privacy Policy – Your Data, Our Responsibility

When you create an account and use 10xbet, two types of data are collected — information you provide directly, and information generated automatically as you use the platform.

At registration, you provide: your name, mobile number, date of birth, and password. National ID details may also be required for identity verification. Your mobile banking number (bKash/Nagad/Rocket) is stored when you make a payment.

Automatically collected data includes: your device type, browser, IP address, login time and location, and details on which pages you visited on the platform and for how long.

10xbet uses your data only for specific, defined purposes. It is never used for unnecessary or unauthorised reasons. The key use cases are:

• ✓Account management: Login verification, identity confirmation, and account security.
• ✓Payment processing: Processing deposits, calculating winnings, and sending withdrawals.
• ✓Customer support: Our support team may access your account information to better understand and resolve your issue.
• ✓Responsible betting: Detecting unusual betting patterns and alerting you accordingly.
• ✓Legal compliance: Complying with international financial regulatory requirements.
• ✓Platform Improvement: Understanding user experience and improving our services.

10xbet may use your information to send you relevant offers and bonus notifications. To opt out, go to Account Settings and turn off notifications, or let support know.

All 10xbet data is stored on secure servers with industry-leading security measures in place. Databases are encrypted and backed up on a regular basis.

Data for active accounts is retained for as long as the account remains open. After an account is closed, financial transaction records must be kept for a minimum of 5 years in accordance with international financial regulations. This is not 10xbet's choice — it is a legal obligation.

You may request the deletion of personal data — such as your name, mobile number, and address — after your account is closed. 10xbet will honor that request to the fullest extent permitted by law.

• 📁Account data: retained until account closure + deleted upon request
• 📁Financial transaction records: minimum 5 years (legal obligation)
• 📁Betting history: retained until account closure
• 📁Login & device logs: 90 days
• 📁Support communication records: 2 years

10xbet never shares your data with advertisers, data brokers, or unrelated third parties — without exception.

However, in certain specific cases, data may be shared — only with partners essential to delivering our services, and where required by legal obligation.

• ✓Payment Processors (bKash/Nagad/Rocket): Only the information necessary to complete a transaction is shared. These parties follow their own privacy policies.
• ✓Identity verification service: With licensed verification agencies for NID checks on large withdrawals.
• ✓Law enforcement: When a lawful order or court directive is received, only the specific information requested is disclosed.
• ✗Advertisers: Under no circumstances.
• ✗Data brokers or research organizations: Under no circumstances.
• ✗Other betting platforms or business competitors: Under no circumstances.

The 10xbet website uses cookies — small files stored in your browser that make your experience smoother on return visits, such as remembering your login details or language preference.

10xbet uses three types of cookies. First, essential cookies — the platform cannot function without these, so they cannot be disabled. Second, functional cookies — these remember your preferences and settings. Third, analytics cookies — these help us understand how the platform is being used, without identifying you personally.

You can delete or disable cookies through your browser settings. However, disabling essential cookies may affect login or transaction functionality. 10xbet does not use third-party tracking cookies.

10xbet believes you should have full control over your own data. To that end, we uphold a number of rights on your behalf.

• 👁️Right to access: Submit a request to support to find out what information 10xbet holds about you. You will receive a response within 30 days.
• ✏️Right to Correction: To correct any inaccurate information, use Account Settings or reach out to support.
• 🗑️Right to Deletion: After your account is closed, you may request deletion of any data that is not subject to legal retention obligations.
• 🚫Right to Object to Processing: You have the right to request that your information not be used for specific purposes.
• 📤Right to Data Portability: You may request a copy of the data we hold about you.

To exercise any of these rights, contact our support team. Once your identity is verified, we will act as promptly as possible — typically within 30 days.

10xbet strictly prohibits registration by anyone under the age of 18. We do not knowingly collect any data from children or minors.

Date of birth is verified at registration. If an account is found to have been opened using a minor's details, it is immediately closed and all associated data is deleted.

If a parent or guardian suspects their child is using 10xbet, please contact support immediately. We will act swiftly. For more details, Responsible gaming View the page.

10xbet updates this Privacy Policy as needed. Whenever significant changes are made, you will be notified in advance via your registered mobile number or email. For minor changes, only the "Last Updated" date at the top of this page will be revised.

Continuing to use 10xbet after a policy update will be considered acceptance of the revised policy. If you do not agree with the updated policy, you may request to close your account.

For any questions or concerns regarding our Privacy Policy, please contact our support team. Email: support@10xbet.click Or use the platform's live chat. We aim to respond within 24 hours.